January 20th, 2022

Dear Immersive Van Gogh El Paso ticket holder,

I am Corey Ross, the producer of Immersive Van Gogh El Paso. I am writing you today to inform you of, and apologize for, a delay of our opening date. We truly understand your frustration and disappointment. We are eager to share our incredible immersive experience with you, but want to guarantee the best possible experience for you that we can.

Unfortunately, due to challenges caused by the COVID Omicron variant, and with the health and safety of employees and guests in mind, the opening date has been rescheduled for Thursday, March 24. Immersive Van Gogh. El Paso will run through June 19, 2022 at Lighthouse ArtSpace El Paso, located at 4416 Ridgefield Way, Nashville, TN 37205.

We are committed to bringing you the best possible show, on par with our productions that have been so popular in New York, Los Angeles, Chicago and other cities. We have already successfully presented Immersive Van Gogh in 16 North American cities to date, and over 4.6 million visitors have enjoyed our production so far. We cannot wait to open our doors in El Paso, and welcome you to our world-class experience.

We sincerely appreciate your patience and understanding as we work to achieve this.

 We will now open on March 24, 2022 at Lighthouse ArtSpace Nashville

I understand how inconvenient this may be for you.  We promise you an easy and hassle-free way to reschedule your tickets for an alternate date.

 You will receive new tickets for a specific date and time from Universe.com within the upcoming days. Please check your spam/junk/promotions folders as the tickets do sometimes get filtered there. If the new date we have chosen for you does not work, you can request a change of date at no charge by clicking HERE. 

If you cannot attend and would like a refund, please email ticketing@nashvillevangogh.com and our customer service team will issue a full refund to the original form of payment. We are doing our best to make all the changes swiftly; again, we are grateful for your patience as we respond to every inquiry.

We sincerely appreciate your understanding as we work to bring you an unforgettable experience. We very much look forward to welcoming you to Immersive Van Gogh Nashville.


Corey Ross


Immersive Van Gogh


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